PLEASE VIEW IMPORTANT SHIPPING & RECEIVING INFORMATION
| IMPORTANT NOTE: We have to pack our desktops in plywood crates or padded cartons to protect them during shipping. These packing costs are INCLUDED in the quoted shipping cost and are broken out below for a single desk or table: |
| |
Crating & Packing |
Shipping |
Total Shipping Cost |
| Maxo desk |
$150.00 |
$375.00
|
$525.00
|
| Multi and Pro desks |
$120.00 |
$325.00
|
$445.00
|
| Personal, Flexo, Flexo Level3, Level2 and Level3 desks |
$90.00
|
$295.00
|
$385.00
|
| Exo desk |
$50.00
|
$95.00
|
$145.00
|
| XO2 desk |
$30.00
|
$75.00
|
$105.00
|
|
Additional items will add to freight charges. Additional trucking services and beyond normal delivery area charges are extra. Specify at order time. If we have questions, or there are additional charges, we will call you before processing your order. Freight charges are estimated and may change after delivery due to unforeseen conditions or additional service requests and will be billed after delivery. |
|
Click here
to download our shipping information sheet.
|
TERMS OF SALE
The Prices and these Terms supersede all previous price lists and terms. These prices and terms are
subject to change without notice.
Terms of Payment
For individual customers payment is due at time of order. American Express, Mastercard and Visa are accepted. For corporate and institutional orders terms of payment will be established based on the credit rating and credit information provided by and for specific customers. Approved credit terms are net 30 days, unless otherwise negotiated. A 1.5% late charge on unpaid balances will be applied per month until balance is paid in full, or the highest rate permitted by law plus all collection costs, including reasonable attorney's fees and expenses.
Order Acceptance
All orders must be submitted in writing. The Order Confirmation is the final expression of the contract between the Customer and Biomorph, Ground Support Equipment (U.S.) Ltd.
Order Changes and Cancellations
Orders cancelled prior to shipment will incur a 5% cancellation fee. Restocking charges may be incurred if shipped. Purchase orders may not be changed or cancelled, in whole or in part, without prior written consent of Biomorph, Ground Support Equipment (U.S.) Ltd.. Changes may affect delivery dates. Expenses incurred because of changes will be charged to the Customer. In the event of cancellations, Customer will be liable for reasonable cancellation charges established by Biomorph, Ground Support Equipment (U.S.) Ltd.. Orders for customized products or custom finishes may not be cancelled. Special/Custom orders not returnable. No freight damage claims may be made after 15 days from receipt. All other claims must be made within 30 days. We reserve the right to make design changes without notice.
Loss, Damage or Delay
Biomorph, Ground Support Equipment (U.S.) Ltd. shall not be liable for any loss, damage or delay resulting from forces beyond its reasonable control including fire, flood, strike or other labor difficulty, act of God, inability to obtain labor, materials, failure of suppliers to meet their contractual obligations or due to any cause beyond reasonable control.
WARRANTY
Warranty Period
There is a five-year warranty on all Biomorph, Ground Support Equipment (U.S.) Ltd. and SIS-USA inc. products except those
which are covered by sub-suppliers own warranties including keyboard mechanisms, pneumatic springs, linear actuator and
electric motors.
Warranty
Biomorph, Ground Support Equipment (U.S.) Ltd. and SIS-USA inc. warrant to the original Customer that the
products they manufacturers are free of defects in craftsmanship and materials found during normal usage in the warranty
period. With prompt written notice, Biomorph, Ground Support Equipment (U.S.) Ltd. and SIS-USA inc shall repair or replace, at its option and cost, any products that fail to conform to the warranty with the exception of items listed below.
 |
• |
Damage caused by a carrier. |
| • |
Labor charges. |
| • |
Normal
wear and tear. |
| • |
Defects
caused by improper installation. |
| • |
COM
or other third party materials applied to the products. |
| • |
Products subjected to improper use and conditions. |
| • |
Damage
resulting from misuse, negligence, accident or alteration. |
Original Manufacturer terms & conditions apply to non-Biomorph products sold under dealership.
AN IMPORTANT NOTE ABOUT MAPLE PLYWOOD SURFACES
Maple plywood is an incredibly strong, high quality furniture-grade plywood with a revealed edge and a genuine blonde
maple face finished with our clear lacquer. Inconsistencies, color changes and figuring in the grain of the veneer and
edges are part of the beauty of natural wood and are not considered imperfections. Each desktop is made from a unique
sheet of plywood and consequently there will be differences from one desk or surface to another. Natural Maple veneer can change color over time, especially when exposed to sunlight, and dry or humid environments can cause changes in the grain in the form of very small splits or textualising. None of the above is considered claimable against the warranty.
Please see warranty for more information.
Freight Claims
Risk of loss passes to the Customer upon Biomorph, Ground Support Equipment (U.S.) Ltd. delivery of the Product to the carrier (FOB).
The Customer or Customer's Agent must note product shortages and damage on delivery receipts at the time of receipt.
If the carrier damaged the Product while in transit, the Customer has sole obligation of seeking any recourse against
the appropriate carrier. Claims against Biomorph, Ground Support Equipment (U.S.) Ltd. for shortages and errors must
be made within seven (7) days of the date of delivery.
Returns and Restocking
No freight damage claims may be made after 15 days from receipt. No merchandise may be returned without written consent
of Biomorph, Ground Support Equipment (U.S.) Ltd. in the form of a return goods authorization and shipping instructions. Parts are only returnable if damaged or incorrect, otherwise a restocking fee applies as follows: Previously assembled
desks with original packing materials – 50% of net invoice price plus round trip freight charges; Opened unassembled
parts with original packing materials – 35% of net invoice price plus round trip freight charges; Unopened packaging –
25% of net invoice price plus round trip freight charges. Refunds will be made after receipt and inspection of goods in
our warehouse. No merchandise is to be sent to the New York City address without prior written consent. Any unauthorized shipments will be refused and returned at the owners expense. Orders for custom and non-standard products are not
cancelable. Post shipment pre-delivery cancellation incur return & restocking charges. Shipments held over 15 days
incur storage charges. Original manufacturer terms & conditions apply to non-Biomorph products sold under dealership.
Design and Construction Changes
In the interest of manufacturing better products, design and construction changes may be effected without notice. Prices and conditions are subject to change without notice and will be posted on the website as soon as possible.
Ground
Support Equipment (U.S.) Ltd.
11 Broadway, Space 905, New York, NY 10004
tel (888) 302-DESK
or (212) 809-4323 fax (212) 809-4324
email: info@biomorphdesk.com
........................................................................................................
